Complete Story
06/11/2026
Own Your Day: Operations, Service, and Maintenance for Storage Managers
August 13, 2026
Running a self storage facility well isn't complicated, but it does require consistency. The managers who stand out aren't just clocking in and clocking out. They're showing up with a plan, taking care of their tenants, and keeping their facility in a shape that makes owners proud.
In this webinar, Melissa and Josh Huff of Lighthouse Storage Solutions break down what great day-to-day management actually looks like, from opening procedures to customer interactions to the ongoing maintenance habits that protect your facility and your reputation.
You'll walk away with practical tools and a clearer picture of what it means to truly own your day as a storage manager. What we'll cover:
- Daily operations routines that keep your facility running smoothly
- Customer service skills that turn inquiries into rentals and tenants into long-term customers
- Maintenance fundamentals, what to check, what to document, and when to escalate
- How to handle common challenges without losing your cool or your customer
Whether you're a new manager finding your footing or an experienced operator looking to sharpen your team, this session is built for the people doing the real work every day.
