Fall Retreat

General Information
Agenda
Speakers
Sponsors

General Information

Save the Date for the 2025 Fall Retreat!

September, 24, 2025
Publick House Historic Inn
277 Main St.
Sturbridge, MA 01566

Our sponsorships SOLD OUT at last year's event, so be sure to claim yours once registration opens this summer!

Sponsorships

Event Sponsor ($350)
Includes one company representative, a small table to showcase materials, your company listing in the program and online, mentioned across our social media platforms, verbal recognition, and two complimentary Client Tickets.

Production Sponsor ($250)
Only one is available! Your company logo will be included on all speaker PowerPoint presentations, you will be listed in the program and online, mentioned across our social media platforms, and receive verbal recognition.

Lunch Sponsor ($125)
Your company logo will be included on signage at the lunch buffet, you will be listed in the program and online, mentioned across our social media platforms, and receive verbal recognition.

Lanyard Sponsor ($100)
Only one is available! Your company supplies the lanyards with your logo. You will be listed in the program and online, mentioned across our social media platforms, and receive verbal recognition.

Agenda

Tuesday, September 24
8:30 AM	Attendee Registration & Breakfast
9:00 AM	Welcome & Opening Remarks
9:00 -10:00 AM	2024 Legal Update: Maintaining the Legality of Your Self Storage Operations with Scott Zucker, Weissmann/Zucker Join self storage attorney Scott Zucker as he reviews the legalities of the following topics: Managing virtual and unmanned properties Handling tenant insurance or protection plans Updating your facility rental agreements Addressing facility accessibility under the ADA Avoiding deceptive pricing claims Understanding tenant communications under Federal and State privacy laws Disclosing properties that in are in a flood plain or have experienced past flooding
10:00 - 11:30 AM	It's Time to Thrive: The Fundamentals for Success with Lou Barnholdt, Universal Storage Group This session will explore key strategies for self storage owners to optimize revenue, enhance operational efficiency, retain customers, and manage costs effectively. By focusing on dynamic pricing, ancillary revenue streams, technology integration, exceptional customer service, and strategic cost management, you can significantly boost profitability and secure long-term success in the competitive self storage industry. Join us as we delve into actionable insights and metrics that matter, helping you thrive and grow your business.
11:30 AM - 1:00 PM	Lunch & Networking
1:00 - 2:00 PM	2024 Industry Challenges with Timothy Dietz, the Self Storage Association SSA's President and CEO Tim Dietz will discuss what we’ve experienced in self storage this year. The business of self storage has been tested, from political and economic uncertainty to lawsuits and legislation. Learn what we've done to face these challenges, how they will shape the future of our industry, and what we can expect in the coming year.
2:00 PM	Adjourn